Privacy Policy

1.   INTRODUCTION

CYBERSTAR ENTERTAINMENT LIMITED and/or its affiliates (CYBERSTAR” “we or us)respects the privacy of everyone that use our websites, games, and various related services. This privacy policy is designed to inform you about the type of information that we gather about you, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of that information.

2. Applicability

By accessing the Site, you agree to the Terms of Service (the "Terms") as well as the Privacy Policy (the "Policy")The Terms govern your usage of the Site, as well as the content, games, and the services (the "Services," or the "Games") offered thereon as defined in the Terms, and the relationship between CYBERSTAR and you.

If you do not agree with the Terms, your option is to discontinue usage. CYBERSTAR reserves the right to change the Terms at any time; provided however, that such changes to the Terms will not be applied retrospectively. You should review the Terms on a regular basis. Continued usage of the Site and/or the Services is construed as your acceptance of the changed Terms.

The Site and the Services, including the Games, are owned and operated by CYBERSTAR and/or its partners. CYBERSTAR does not guarantee the continuation of the Services. Access to the Site and/or the Services requires an account. CYBERSTAR is dedicated to protecting your privacy and takes all necessary and reasonable steps towards protecting your information. We do not knowingly collect, store, or disseminate information for persons under the age of 13. For information regarding our security standards, please refer to the Policy.

Your account is your pass to the Site and the Services. You are required to create an appropriate username as well as a password. You are solely responsible for the security of your account information and we recommend all players regularly update their passwords and make the passwords difficult to guess. 

3.COLLLECTING PERSONAL INFORMATION

We may collect and process the following data about you:
Personally Identifiable Information: This refers to information that let us know the specifics of who you are. When you engage in certain activities in the Website or Services, such as registering a user account, downloading and installing Application(s), playing Game(s), purchasing Virtual Money or Virtual Goods, sending and/or posting a user Content, or sending us feedback, we may ask you to provide certain information about yourself. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information. Such information may include your first and last name, mailing address, e-mail address, telephone number, credit card or other payment information.
Usage Information: We collect details of your use of our Services and the resources that you access. Such usage information include information about how and when you access or use our Services (such as Games accessed, game score, pages visited, purchase and use of Virtual Money and/or Virtual Goods, the details of your purchases, and your game play).
Interaction and Communications among Users: We collection information about (a) your interaction with other users (for example, invite, gift, sharing of your rank or level, screen-shots, etc.) and (b) your communication and interaction with your contacts through social media channels (including, social network services, messengers, and any other services which has social features like invite friends and sharing information with friends).
Technical Information: We collect general technical data pertaining to you (such as information about the device you use to access our Services, IP address, operating system, browser type, and other system information , Device identifier, Locale);
User Communication with CYBERSTAR. If you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence.
Public Posting/ Shared Content: Some of Games can post, share, communicate with, or otherwise transmit content publicly, such as by participating in player forums, message boards, news feeds, status updates, sending messages or invitations to other users, chatting with other users, and/or posting photo (collectively,
Public Postings). We may collect and store archives of such Public Postings on CYBERSTAR servers, and all Public Postings are subject to this Privacy Policy.
Such public posting or shared content will be visible to anyone who has access to our Services and may also be viewable outside of our Websites or Services. You should exercise caution in all public postings, as it may result in the disclosure of private information, for which CYBERSTAR is not responsible.
Information for Third Party Social Networks or Platforms: You may allow our Services to interact with a third party social network and platform, which will provide data about you to us. If you choose to connect to one of our Websites/Apps through a third-party social network such as Facebook or Game Center (for iOS devices), we may collect personal information from your profile on such third-party social networks, such as your name, username, and photograph. You should ensure that you read their terms of service and privacy policies to understand how they treat your data and what data they might share with us.
Payment: When you purchase any products or services, such as Virtual Money or Virtual Goods, through our Services (which called
In-app-purchase), we may collect certain payment information from you on behalf of our payment service providers. When you purchase our products or services through third party platforms (such as Apple App Store, Google Play Store, or Amazon Kindle), you will be required to provide certain payment and billing information directly to such third party platforms, and we do not collect or store any payment information from you.
Friends Matching: If you log-in the Services, we may, upon your request, periodically access your contact list and/or address book on your mobile device in order to help you find any friends who may also have our Services. We will use such contact information solely for such a friends-matching service, and we will not store such information after fulfilling this purpose.

Telephone Number/ Technical & Usage Information: When you access and/or use the Services, we may collect your telephone number as well as your technical and usage information through automated means.
Customer Support Correspondence: When you ask our customer support team for assistance, we may collect and store from you the contact information as well as your payment information regarding the purchase of Virtual Goods of the Games to the extent reasonably necessary to provide customer support.

4.USE OF COLLECTED INFORMATION

We may use the collected information from you for a variety of purposes, primarily, relating to providing our Services and information about our Services. We may also use the information for such other purpose as otherwise allowed by law.
For example, we (or a supplier or our affiliate company acting on our behalf and only under our instructions) may use your personal information, including personally identifiable information, for the purposes of:
(a) contacting you (for example as part of customer service or to send you updates about our Services);
(b) managing your account and relationship with us and improving your experience when you use our Services;
(c) researching or surveying, and asking you to participate in such research or survey, about our product or Services;
(d) marketing and promotion of our Services or related products, including those of a third party
s products which are related to our Services (If you do not want us to use your data in this way please let us know by contacting us through Customer Center which can be found within our Services);
(e) sending you, on our, or a third party's behalf, offers, promotions, information, newsletters, and communication regarding our Services or products and merchandises relating to our Services;
(f) creating reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services;
(g) measuring and analyzing effectiveness of advertising, including advertising of third parties placed within the Services;
(h) monitoring the Services, including the Website, Games, Applications, and networks, and operation thereof;
(i) resolving disputes or issues;
(j) tracking purchases and usage information;
(k) preventing cheating, crime or fraud; and
(l) any other purpose as we determine, in our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, public, and/or our Services, or to comply with requirements of any applicable law.

5.Unauthorized Trades/Transactions

CYBERSTAR does not recognize any sale or trade of Virtual Currency and/or accounts. You may not purchase, sell, gift, or trade any account, or offer to purchase, sell, gift or trade any account, and any such attempt shall be null and void. CYBERSTAR owns, has been licensed, or otherwise has rights to all of the content that is contained in the Games. You agree that you have no right or title in or to any such content, including without limitation the virtual goods or currency appearing or originating in the Games, or any other attributes associated with any account.

CYBERSTAR does not recognize any purported transfers of virtual property executed outside of the Games, or the purported sale, gift, or trade in the "real world" of anything that is contained or originates in the Game. Accordingly, you may not sell in-game items or currency for real currency, or exchange those items or currency for value outside of the Games or for the purchase of tangible or physical products or other services. Furthermore, CYBERSTAR does not recognize or provide services to enable the transfer of virtual currency among its players. Any aforementioned transactions shall be at your own risk and you shall be solely responsible for any liabilities resulting from the same. In the event that you carry out any of the aforementioned transactions, you hereby acknowledge that CYBERSTAR has no involvement therein whatsoever and shall in no event be liable for such actions. You further acknowledge that CYBERSTAR has warned you against carrying out the abovementioned transactions.

6.COOKIES

When you use our Websites we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data file, which a website stores on your computer or mobile device that can later be retrieved to identify you to us.

We may use cookies and similar technologies, among other things, to:
(a) allow us to recognize you and your device, for example by identifying your IP address,
(b) allow our Services to interact with a third party social network or platform (where you have chosen to allow such interaction);
(c) allow our payment processors to process your payment instructions;
(d) provide you with more customized Services, for example to provide our Services in your preferred language; or
(e) obtain data which will allow us to understand how people are using our Services so that we can improve them.
We may use an outside ad serving company to display banner advertisements on our Websites or within our Services. As part of their service, they will place a separate cookie on your computer. We and our third party ad server will collect and use non-personally identifiable information about you, such as your IP address, browser type, device information (such as device type, resolution, operating system, etc), the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. In addition, we may install third party modules within the smartphone versions of the service application in order to measure the effectiveness of advertising, including advertising of third parties, placed within the Services.
These modules may collect your Advertising Identifiers (IDFA), and the collected information will not be tied to any other information nor be used to identify each individual. Advertising Identifier (IDFA) is a non-permanent, non-personalized identifier similar to that of Android advertising ID and Apple
s Advertising ID. You can change the settings on your device so that the devices IDFA may not be used to better fit advertisements geared towards you or reset your devices IDFA. These settings will vary by device, but you can access these settings for most iOS devices by going to [Settings -> Privacy -> Advertising]. As for most Android devices, access [Settings -> Google -> Ads] or [Settings -> Accounts -> Google -> Personal info & privacy -> Ads Settings].
By accessing our Websites or using our Services you consent to our use of cookies in accordance with this Privacy Policy. You can disable cookies through your web or phone browser settings but you may find you are not able to enjoy all the features of our Services if you do so.

7.Termination of Services

Notwithstanding the foregoing, CYBERSTAR, for any reason and in its sole discretion, may decide, in good faith, that any person shall be denied access to any part of the Services or the Games. We may suspend, terminate, modify, or delete any CYBERSTAR account or game account at any time for any reason with or without any notice to you. You acknowledge that you are not entitled to a refund, in whole or in part, for any anything in connection with the terminated account.

You agree to cease and desist immediately from any attempt to access the Site and/or your account upon issuance of termination. If you do not cease and desist, you hereby consent to an injunction to be entered against you by a court of competent jurisdiction, as provided herein, permanently enjoining you from attempting to access the Services.

8.Advertising in the Services

If you download and/or play the Games, you will receive advertising messages that appear within and around the game environments. If you do not wish to receive advertising messages, do not use the Services.

The advertising in the Games or on the Site generated by third parties does not constitute an endorsement by CYBERSTAR, or its subsidiaries and affiliates, of the opinions or views expressed by these third party websites or advertisers. CYBERSTAR explicitly disclaims any responsibility for the accuracy, availability, completeness, or quality of the content contained on such sites. Further, CYBERSTAR is not responsible for the quality or delivery of the products or services offered by, accessed through, obtained by, or advertised in such advertisements, including the third party websites linked therein. As such, neither CYBERSTAR nor its subsidiaries and affiliates are responsible for any errors or omissions, or for the consequences resulting from the use of such information contained in such advertisements, including the third party websites linked therein.

9.Pricing and Payment

CYBERSTAR offers Virtual Currency for purchasing in-game goods and/or services through a variety of different payment processing methods available on the Site. Before you purchase Virtual Currency from CYBERSTAR through its payment partners, you will be asked to confirm that the purchase that you intend to make is correct. In the event of an incorrect credit, please immediately notify us.

CYBERSTAR offers several different payment processing methods on the Site:

(a) Credit card: If you are paying through a PayPal account, Moneybookers, UltimatePay, or the like, and you are under 18, you hereby acknowledge that you must 

have obtained the permission from your legal guardian to use this account for payments on our website.

(b)  Mobile phones: If you are under 18 years old and you are paying through a mobile phone, you hereby acknowledge that your legal guardian must have been 

informed and has agreed to the purchase amount prior to the purchase.

(c) Pre-paid cards: If you are using pre-paid cards, you hereby acknowledge that such pre-paid cards must have been purchased from an authorized retailer and are 

not altered in any way.

Virtual Currency purchases are non-transferable and any purchases made in any one of the Games are only for use in that relevant game. We reserve the right, in our sole discretion, to change the in-game value of Virtual Currency, amount of Virtual Currency needed to purchase in-game items, or remove items in-game that can be obtained with Virtual Currency.

All purchases made on the Site are final: we do not provide cash refunds or credits for Virtual Currency purchases. You may not trade, gift, or sell any Virtual Currency or in-game items for any reason, nor may you encourage others to do so. We reserve the right to delete, restrict access to, or reduce the value of Virtual Currency if:

(a) there is evidence of breaching our policies on Virtual Currency;

(b) the Virtual Currency has been credited due to an error; or

(c) a purchase was made illegally, illegitimately, or there was a chargeback.

For monthly subscriptions, the renewal charge shall be equal to or less than the original subscription price, unless otherwise notified in advance by CYBERSTAR. You may notify CYBERSTAR that you wish to cancel your subscription at any time. CYBERSTAR agrees that it will terminate your subscription upon receipt of notification from your account as described below. If the notice of cancellation is received within the first 15 days following the first day of the billing cycle, you may be eligible to receive a refund of all subscription fees for the service, but will still be obligated to pay any other charges incurred.

Your right to use the Services is subject to any limits established by CYBERSTAR or by your credit card issuer. If payment cannot be charged to your credit card or your charge is returned to CYBERSTAR for any reason, including chargebacks, CYBERSTAR reserves the right to either suspend or terminate access to your account, thereby terminating the Terms between you and CYBERSTAR and all obligations of CYBERSTAR hereunder.

10.CHILDREN (SPECIAL NOTE TO PARENTS)

While the Websites/Apps may be visited and/or played by children, we do not knowingly collect or use any personal information from children under the age of children (by each Nations) and hereby specifically prohibit any user under the age of children from providing us with any personal information. If you are a parent of a child and you believe your child has provided us with personal information, please contact us at privacy@CYBERSTAR.co.kr and we will delete the information from our system.

11.NOTIFICATION OF CHANGES

From time to time, we may update this Privacy Policy to clarify our practices or to reflect new or different privacy practices, such as when we add new features, and we reserve the right to modify and/or make changes to this Policy at any time.
Any notifications regarding changes that have been posted on our Services may be removed after 30 days. If you have not accessed the Websites and/or the Services within 30 days, please consult the top of this Privacy Policy to determine when this Privacy Policy was last revised as there may be changes that have occurred since your last visit.

12.CALIFORNIA PRIVACY RIGHTS

California residents have the right to receive (a) information identifying any third party company to whom CYBERSTAR may have disclosed (within the previous calendar year) his/her personal information for that companys direct marketing purposes; and (b) a description of the categories of personal information disclosed. 

13.EU DATA PROTECTION RIGHTS

The personal information of users in the EU domain only collected the minimum required information for the execute the game and provide service contract, and the other information is collected with the consent of the information subject.
You have the right to oppose the way of personal information processing provided by CYBERSTAR, or to request transfer to wherever you want, if technically possible.
Residents of EU Member States may contact CYBERSTAR's Privacy Protection Department for any unreasonable treatment that exceeds the time limit required by law, also you can request judicial relief to the authorities.

14.CONTACT US

If you have any questions regarding our Privacy Policy and/or practices, please feel free to contact us by sending an email to am@ccyberstar.com